HB88 Terms and Conditions

Important Notice: By registering on the HB88 platform or using any of our services, you are deemed to have accepted these Terms & Conditions. It is therefore important to read this document in full before creating an account.

These Terms & Conditions apply between HB88 and all its users. HB88 is an internationally licensed online gaming platform serving players in Bangladesh and other countries. Compliance with these terms is mandatory to use our services.

HB88 reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via the platform. Continued use of the platform following any update will be considered acceptance of the revised terms.

1. General Terms & Conditions

HB88's services are strictly for personal and recreational use. Using the platform for commercial purposes or on behalf of third parties is prohibited. HB88 reserves the right to suspend or modify its services at any time.

• You must be 18 years of age or older to use HB88's services.
• Each individual may only register one account.
• Users must register using accurate and truthful information.
• HB88 reserves the right to verify any account at its discretion.
• Copying, imitating, or redistributing any part of the platform is strictly prohibited.

2. Account Register

A valid mobile number or email address is required to register with HB88. All information provided during registration must be accurate, and you must cooperate with the identity verification process.

• Single Account Policy: Only one account is allowed per device, IP address, and payment method.
• KYC Verification: Withdrawals above a certain amount may require submission of a national ID card or passport copy.
• Password Security: It is the user's sole responsibility to keep their account password confidential.
• Account Transfers Prohibited: Accounts may not be sold or transferred to another person under any circumstances.

3. Deposits & Withdrawals

Deposits and withdrawals on HB88 are supported via bKash, Nagad, and Rocket. Transaction rules are as follows:

• The account used for deposits must match the account used for withdrawals.
• Withdrawals may be suspended pending verification if a suspicious transaction is identified.
• Wagering requirements must be met before withdrawing funds that include a bonus.

4. Bonuses & Promotions

HB88 regularly offers a variety of bonuses and promotions. These bonuses are subject to specific terms, and failure to comply may result in the bonus being forfeited.

• Welcome Bonus: For new members only. Applicable once per account.
• Wagering Requirement: A wagering requirement of 10–30x typically applies before bonus funds can be withdrawn.
• Validity: Each bonus offer has a set expiry date; once expired, the bonus is automatically cancelled.
• Prohibited Misuse: If bonuses are abused through multiple accounts or any other method, all bonuses and winnings will be voided.
• Game Restrictions: Some bonuses are only valid for use on specific games. Full details will be listed on each offer's page.

5. Gaming Policy

All games on HB88 are operated through internationally recognized providers. Game outcomes are determined by an RNG (Random Number Generator) that is regularly audited by independent third parties.

• If a game is interrupted due to a technical error, HB88 reserves the right to void the affected round.
• Winnings resulting from software bugs or glitches will not be considered valid.
• In live games, the dealer's decision is final.
• If a match is cancelled or postponed in Sports Betting, bets will be settled in accordance with hb88's own policy.
• Bets will not be accepted if the account does not have sufficient balance.

6. Prohibited Activities

The following activities are strictly prohibited on the HB88 platform. Violations may result in account closure and forfeiture of balance:

• Money Laundering: Using the platform for money laundering or any unauthorized fund transfers.
• Match Fixing: Placing bets with the intent to influence the outcome of a sports event.
• Bots & Automation: Using software instead of a real person to play games or place bets.
• Multiple Accounts: Operating multiple accounts under the same individual's name.
• Fraud: Any attempt to manipulate or exploit the system by any means.
• Minor Access: Allowing anyone under the age of 18 to access or use an account.

7. Account Suspension & Closure

HB88 may suspend or permanently close an account without prior notice under the following circumstances:

• When a breach of terms and conditions has occurred.
• When false or incomplete information has been provided.
• Failure to cooperate with KYC verification.
• When suspicious transactions or potential fraud are detected.
• When the user submits a request to close their own account.

Before an account is closed, users will be given the opportunity to withdraw any legitimate balance; however, bonus-related funds may be forfeited.

8. Responsible Gaming

HB88 places responsible gaming at the top of its priorities. We believe gaming should be a healthy form of entertainment — never a source of financial stress or mental hardship.

• Users can set their own deposit limits.
• Self-exclusion can be activated for a defined period.
• If you experience any gaming-related issues, please contact our support team.
• HB88 takes active measures to prevent minors from accessing gaming services.

To learn more about responsible gaming, visit our Responsible Gaming View page.

9. Privacy & Data Protection

HB88 is committed to protecting users' personal information. We do not sell your data to third parties. Information is used solely for service delivery, legal compliance, and fraud prevention.

• All data is secured with 256-bit SSL encryption.
• Payment details are never stored on HB88's servers.
• Users may request deletion of their personal data at any time.

To learn more, visit our Privacy Policy page.

10. Dispute Resolution

If a dispute arises between HB88 and a user, we will first attempt to resolve it through direct negotiation. The dispute resolution steps are:

• Step 1: Contact our support team via live chat or email.
• Step 2: Our customer service team will respond within 48 hours.
• Step 3: If a satisfactory resolution is not reached, the matter will be escalated to senior management.
• Step 4: The final decision rests with HB88 and shall be considered binding.